Explainer videos

We have created a series of animated video guides for the people we support to help understand the asylum process and give useful information to assist with adapting to life in the UK. Please subscribe to our YouTube channel for more useful videos coming soon.

How to use a cash machine

If you are new in the UK, this video will show you how to use a cash machine to withdraw money from your bank account. Subtitles are available in 12 languages.

Preparing for asylum screening interview

A short animated guide to preparing for your asylum screening interview. This is the first interview that takes place after you have claimed asylum in the UK.

Please subscribe to our YouTube channel for more useful videos coming soon.

A guide to the main asylum interview

This video explains what the main asylum interview (also referred to as a substantive interview or personal interview) is, how to prepare for it, what happens during the interview and how your claim is considered.

Please subscribe to our YouTube channel for more useful videos coming soon.

Applying for Asylum Support in the UK

This video is a short introduction into the application process for Asylum Support in the UK.

Please subscribe to our YouTube channel for more useful videos coming soon.

Latest

Client Adviser - Derby

Migrant Help are currently looking for a Client Adviser to join our vibrant and committed Migrant Help team, on a 9 Month Fixed Term contract. The successful candidate will be empathetic and resilient, have proven experience of providing advice and support to emotionally sensitive people and be passionate about protecting our vulnerable clients.
Tier 1 Team Leader - Dover

Migrant Help are looking for a Tier 1 Team Leader to join our call centre in Dover on a 9 month fixed-term contract. There will be a potential for the role to be made permanent or extended. You will work as part of our vibrant and committed Helpline team which is expanding in number, to continue the excellent work it does in supporting individuals and families who are seeking asylum in the UK.
Modern Slavery Victim Care Accommodation Adviser - Dover

Migrant Help are currently looking for a Modern Slavery Victim Care Accommodation Adviser to join our committed and compassionate MSVC team, on a permanent contract. The successful candidate will have a keen eye for detail with the ability to proactively ensure that business needs are met. They will have a positive attitude and the ability to work collaboratively.
Webchat improvements

Our new and improved webchat facility, which you can use to access both the First Response Centre (FRC) and Eligibility, Advice and Guidance Line (EAGL), is now live.

AIRE Contract

Migrant Help is the point of contact for independent advice and guidance, eligibility advice and assistance in making applications for people seeking asylum in the UK.
Mental health and wellbeing support

Information about Barnardo's Boloh Help Line, a virtual UK-wide mental health and wellbeing service for 11,600 adults who are seeking asylum.
Asylum Video Briefings

Guidance around accessing legal services and healthcare for asylum seekers. Available in English, Tigrinya, Kurdish Sorani, Farsi and Arabic.
Asylum advice and guidance

Our comprehensive guide will help you navigate through the asylum process.

Crisis fund

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