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  1. About us

What we do

Here at Migrant Help, we exist to protect people affected by displacement and exploitation, helping them thrive as individuals and recover from their trauma. We support those most in need and least likely to find support elsewhere, whilst aiming to bridge community gaps and bring services and support together.

Our core services include:

Asylum Support

Those seeking asylum in the UK can come to us to seek help with applying for accommodation and financial support, to report issues with asylum accommodation, and any other advice needed during their asylum journey. We also provide support during the post-decision period, whether the decision has been positive or negative.

Victims of Slavery and Human Trafficking Support

We provide specialist support and accommodation to victims of human trafficking and modern slavery, and their dependants. Our dedicated casework teams provide safe accommodation, develop support plans and facilitate access to key services in order to empower clients as they recover from trauma. Our aim is to reduce the risk of re-trafficking and help the survivors to move onto a positive new chapter in their lives.

Refugee Resettlement

In September 2015, the Government committed to bringing 20,000 vulnerable Syrian refugees into the UK under the SVPR scheme by 2020. We work alongside local authorities in East Kent to assist refugees resettled in the area. We support the individuals and families as they settle into their new communities, helping them to cope with trauma with the help of specialist services, learn English and access healthcare, education, employment opportunities and other key services.

EU Settlement Scheme

EU citizens living in the country must apply for settled or pre-settled status to guarantee their rights after the UK leaves the European Union. We are committed to advising and supporting vulnerable people in this process, including those who are part of Gypsy, traveller or Roma communities, homeless, elderly, disabled, adults who have left care or victims of domestic abuse, modern slavery or human trafficking.

Hong Kong Welcome Programme

Our Hong Kong Welcome Programme assists Hong Kong British Nationals (Overseas) who are settling in the UK. Our aim is to provide Hong Kong British National (Overseas) with support and access to education, training, and employment opportunities to help people feel confident and prepared to settle into your new live in the UK. Our dedicated team offers free advice and support focussed on employability.

Clear Voice Interpreting Services

Clear Voice offers high-quality interpreting and translation services throughout the UK and is the only social enterprise service of its kind. All of Clear Voice’s profits are donated back to Migrant Help to support our work.  

Fortunate enough to find ourselves in a unique position to help, we also strive to influence positive change to policy and practice, as well as demonstrate the value that migrants bring to the UK in order to address the rising hostility from some parts of the population.

We believe that everyone deserves to be safe, respected and treated equally, and we strive to ensure this through committed partnerships, innovation and excellence.

You can be involved in achieving our vision. 

  • Read our blog and follow us on Twitter, Facebook, LinkedIn and YouTube.
  • Find out more about Migrant Help's history
  • Support us by donating to our crisis fund

Published: 16th October, 2017

Updated: 14th June, 2023

Author:

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Latest

  • Tier 1 Team Leader - Dover

    Tier 1 Team Leader - Dover

    Migrant Help are looking for a Tier 1 Team Leader to join our call centre in Dover on a 9 month fixed-term contract. There will be a potential for the role to be made permanent or extended. You will work as part of our vibrant and committed Helpline team which is expanding in number, to continue the excellent work it does in supporting individuals and families who are seeking asylum in the UK.

  • Modern Slavery Victim Care Accommodation Adviser - Dover

    Modern Slavery Victim Care Accommodation Adviser - Dover

    Migrant Help are currently looking for a Modern Slavery Victim Care Accommodation Adviser to join our committed and compassionate MSVC team, on a permanent contract. The successful candidate will have a keen eye for detail with the ability to proactively ensure that business needs are met. They will have a positive attitude and the ability to work collaboratively.

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    Webchat improvements

    Our new and improved webchat facility, which you can use to access both the First Response Centre (FRC) and Eligibility, Advice and Guidance Line (EAGL), is now live.

  • Helpline Adviser - Dover

    Helpline Adviser - Dover

    Migrant Help are looking for Helpline Advisers to join our call centre in Dover on a 9 month fixed-term contract. There will be a potential for the role to be made permanent or extended. You will work as part of a vibrant and committed telephone Helpline team which is expanding in number, to continue the excellent work it does in supporting individuals and families who are seeking asylum in the UK.

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Free asylum helpline: 0808 8010 503

Head office: 01304 203 977

Email: [email protected]

Registered Charity (England and Wales): 1088631
Registered Charity (Scotland): SC041022
Company No (England and Wales): 4172880

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