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  • Our vision
  1. About us
  2. Our vision

Our vision

Migrant Help's vision

Our vision is for a global society that protects victims of exploitation and displacement, treats them with respect and enables them to thrive as individuals. 

How we deliver this vision

We support those most in need and least likely to find support elsewhere, whilst aiming to bridge community gaps and bring services and support together.

We offer advice and guidance to those seeking asylum in the UK, assisting with applications for accommodation and financial support, reporting issues and safeguarding concerns and helping to navigate the asylum process.

We provide specialist support, safe accommodation and support plans, as well as facilitate access to key services, for victims of human trafficking and modern slavery.

We promote the social values of equality, diversity, inclusiveness and empathy, enabling our clients to become part of their local communities.

We inform governments and policy makers to ensure fair and consistent processes are in place to assist victim of displacement and exploitation in the UK.

Values

Protection: We believe everyone deserves to feel safe and have their human rights protected.

Diversity: We respect and celebrate everyone’s individual experience and ensure inclusion is at the heart of our work.

Equality: We believe in fairness and equality of opportunity. This is central to everything we do.

Partnership: We are committed to working in partnership and with all those who help us achieve our vision.

Innovation: We are committed to embracing new ways of working that deliver ever more effective services.

Excellence: We are dedicated to providing the best quality services and achieving the highest standard of client care.

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Published: 16th October, 2017

Updated: 21st October, 2021

Author:

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Latest

  • Tier 1 Team Leader - Dover

    Tier 1 Team Leader - Dover

    Migrant Help are looking for a Tier 1 Team Leader to join our call centre in Dover on a 9 month fixed-term contract. There will be a potential for the role to be made permanent or extended. You will work as part of our vibrant and committed Helpline team which is expanding in number, to continue the excellent work it does in supporting individuals and families who are seeking asylum in the UK.

  • Modern Slavery Victim Care Accommodation Adviser - Dover

    Modern Slavery Victim Care Accommodation Adviser - Dover

    Migrant Help are currently looking for a Modern Slavery Victim Care Accommodation Adviser to join our committed and compassionate MSVC team, on a permanent contract. The successful candidate will have a keen eye for detail with the ability to proactively ensure that business needs are met. They will have a positive attitude and the ability to work collaboratively.

  • Webchat improvements

    Webchat improvements

    Our new and improved webchat facility, which you can use to access both the First Response Centre (FRC) and Eligibility, Advice and Guidance Line (EAGL), is now live.

  • Helpline Adviser - Dover

    Helpline Adviser - Dover

    Migrant Help are looking for Helpline Advisers to join our call centre in Dover on a 9 month fixed-term contract. There will be a potential for the role to be made permanent or extended. You will work as part of a vibrant and committed telephone Helpline team which is expanding in number, to continue the excellent work it does in supporting individuals and families who are seeking asylum in the UK.

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Contact us

Free asylum helpline: 0808 8010 503

Head office: 01304 203 977

Email: [email protected]

Registered Charity (England and Wales): 1088631
Registered Charity (Scotland): SC041022
Company No (England and Wales): 4172880

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