Accounts and reports Impact Report 2019/20 In January 2019, we were thrilled to be awarded the AIRE (Advice, Issue Reporting and Eligibility)contract by the Home Office. This new contract allows us to take a more holistic approach to assist asylum seekers. We hit the ground running with an intense period of transition and preparation. During that time, we focused on: developing existing partnerships with accommodation providers as well as establishing new ones, preparing our technology and IT systems and recruiting and training brilliant new team members. Read the report below. Accounts 2020/21 The challenges of 2020 were greater and more far reaching than we could ever have anticipated. Migrant Help had to adapt quickly, manage increased volumes, support our staff through changing times, and protect the wellbeing of our clients. Our focus shifted to maintaining operational delivery during the COVID pandemic. The headcount in our Asylum Services Team increased by 10% to manage the growing volumes of calls. Over the year, our asylum services supported nearly 58,000 clients and we submitted over 28,385 applications for asylum support. Read the report here. Accounts 2019/20 2019/20 was an extraordinary year in Migrant Help’s history. We have grown significantly in size as a result of new and expanded services coupled with higher demand for our existing provision. We have developed a new organisational strategy for 2020-23. And towards the end of the year we had to react and adjust our services in response to the global Covid-19 pandemic. Read the report here. Impact Report 2018/19 Migrant Help entered a year of great change in 2018-19. We were coming to the end of a number of contracts and had to balance delivery of our ongoing work with a need to develop new proposals to secure our future. We continued to support our clients and built a number of successful partnerships to help us provide the best services possible. Read the report here. Accounts 2018/19 During the year of 2018/19, we successfully extended the contract to support victims of modern slavery in Northern Ireland and have been awarded a grant to assist vulnerable people in engaging with the EU Settlement Scheme. We have been successful in gaining a key asylum support contract (Advice, Issue Reporting and Eligibility - AIRE) with the Home Office. Read the report here. Impact Report 2017/18 It has been a good year that delivered a safe and stable position from which to grow. We have high hopes for our longterm strategy, with greater financial and operational certainty offered through large Governmentcontracts relating to asylum and modern slavery. Read the report here. Accounts 2017/18 In 2017/18, we continued supporting asylum seekers, survivors of modern slavery and human trafficking and newly arrived refugees. Our charity benefits from a diverse workforce who use their knowledge and, often personal, experience to assist some of the most vulnerable people in our society. In this year, we have also launched a new website alongside our social media accounts, making Migrant Help more accessible to our clients and partners. Read the report here. Accounts 2016/17 As in the previous year, we have been working in a turbulent environment for our clients with migration high on the political agenda and in media coverage. Our services supported nearly 27,000 clients in 2016/17 and we are proud of the difference we make in the lives of asylum seekers, refugees and victims of slavery. Read the report here.