Charity information

Registered charity (England and Wales): 1088631

Company No (England and Wales): 4172880

Registered Charity (Scotland): SC041022

OISC registration number: N200100480

Migrant Helpline Limited (trading as Migrant Help)
128 City Road
London, EC1V 2NX

Our ISO 45001 and ISO 9001 certifications cover our sites in Dover, Birmingham, Derby, London, Glasgow, Cardiff, Wakefield and Liverpool.

Latest

Tier 1 Team Leader - Dover

Migrant Help are looking for a Tier 1 Team Leader to join our call centre in Dover on a 9 month fixed-term contract. There will be a potential for the role to be made permanent or extended. You will work as part of our vibrant and committed Helpline team which is expanding in number, to continue the excellent work it does in supporting individuals and families who are seeking asylum in the UK.
Modern Slavery Victim Care Accommodation Adviser - Dover

Migrant Help are currently looking for a Modern Slavery Victim Care Accommodation Adviser to join our committed and compassionate MSVC team, on a permanent contract. The successful candidate will have a keen eye for detail with the ability to proactively ensure that business needs are met. They will have a positive attitude and the ability to work collaboratively.
Webchat improvements

Our new and improved webchat facility, which you can use to access both the First Response Centre (FRC) and Eligibility, Advice and Guidance Line (EAGL), is now live.
Helpline Adviser - Dover

Migrant Help are looking for Helpline Advisers to join our call centre in Dover on a 9 month fixed-term contract. There will be a potential for the role to be made permanent or extended. You will work as part of a vibrant and committed telephone Helpline team which is expanding in number, to continue the excellent work it does in supporting individuals and families who are seeking asylum in the UK.

Most read

Как да видите и докажете имиграционния си статут
Wyświetlanie i sprawdzanie statusu imigracyjnego
Asylum advice and guidance

Our comprehensive guide will help you navigate through the asylum process.
What we do

Here at Migrant Help, we exist to protect people affected by displacement and exploitation, helping them thrive as individuals and recover from their trauma.
How to view and prove your immigration status
Webchat now live

Migrant Help's webchat is now live, making it easier for asylum seekers to contact our advisers.
New Aspen card roll out

As a result of the roll out of the new Aspen cards, our helpline has been extremely busy and we sincerely apologise to everyone who is having difficulties in contacting us.
Changes to contact methods
Refugee resettlement

We assist families and individuals resettled into the UK through the Syrian Vulnerable Persons Resettlement Scheme.
العربية

Arabic

Crisis fund

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