Contact us

How to contact us:

Call our free helpline on 0808 8010 503
Use our webchat
Complete application forms and find information resources via the Service User Portal.
You can also email us here.

If you are a third party organisation and wish to contact Migrant Help on behalf of an asylum seeker, please include a signed consent form. Include your details as well, in case we need to contact you for further information.

Finally, we would like to remind all partners that the [email protected] email inbox is monitored Monday to Friday, 9am-5pm excluding public bank holidays. This inbox is for complaints against Migrant Help only.

If the complaint is against the AASC provider (asylum accommodation), the asylum support payment provider (PFS) or asylum services provided by the Home Office, please make contact via one of the options below which are available 24 hours a day, 7 days a week.

Webchat
Raise an Issue via our website
Freephone helpline - 0808 8010503

Read our client stories.
Help us to do more by donating.
Share information about our services and follow us on Facebook, Instagram, LinkedIn, YouTube and Bluesky.

Latest

How we can help
Contact us
“Fun, dance, music, and food — what more could someone want?”

Earlier this summer, one of our colleagues, Louis attended a community picnic in Bristol, funded through A Million Acts of Hope and organised with Mothers for Mothers and Trashëgimia. The event brought Albanian and Kosovan mothers and children together to celebrate culture, connection and community, showing how small acts of kindness can create lasting hope.
Our message to the new Prime Minister

As Andy Burnham begins his time as Prime Minister, we congratulate him on his appointment and look forward to working with the new Government to help ensure the UK’s asylum and immigration system is fair, effective and compassionate.

How we can help

Our teams are based across the country and also offer face to face advice to asylum seekers in the initial accommodation sites, as well as outreach services to vulnerable clients.
Self Service Portal

Search here for an overview of our services, asylum advice, information about the asylum process and useful resources. Log in to submit an application for asylum support, change of circumstances, or to check on the status of your application.
Feedback - Asylum Services

We are keen to continuously improve the support we offer to asylum seekers across the UK. Here you can give us feedback on our Asylum Services.

Crisis fund

You can prevent further suffering of people who have already faced the unimaginable by enabling us to respond quickly when crisis hits. To find out more click here. Read more

Donate