Daisy joined Migrant Help in 2015, starting out as a Telephone Adviser before becoming a Team Leader. Daisy was one of the mobilisation leads for our Asylum Services contract and was appointed Head of Advice Line in 2019. In 2022, Daisy took on a new role as Deputy Director of Asylum Services.

In this role she manages our Eligibility Advice and Guidance Line (EAGL) and Central Adviser Hub (CAH) teams and works closely with our First Response Centre (FRC), adapting and reacting quickly to changes in demand, volumes and processes. Daisy works to ensure the service provided is to the highest standard and service delivery is consistent and professional across all teams and departments.