What is an ARC card? Expand ARC stands for Application Registration Card. You should receive this automatically when you claim asylum. Visit the UK government website if you need to know: who is eligible for an ARC card how to ask for one how to let the Home Office know if you change your address how to track your ARC card how to use your ARC card what to do if you have any problems
I have not received my ARC card Expand If you have been told that your ARC card has been posted but you haven’t received it yet, you can track delivery. Check with reception (if in a hotel) to see if your ARC has been received. If you have not received it after 3 working days of claiming asylum then you need to report it. You will need to complete a form for each person in your household that has not received a card.
My ARC card has incorrect information on it Expand If your card has the incorrect Name Date of Birth Place of birth Gender Nationality Permission to Work Status Please complete the online form.
My ARC card does not have the correct photograph on it Expand Report this using this form on the UK Government website. Make sure you have your ARC reference and/or your delivery consignment number. See Using the ARC enquiry form for more details.
My ARC card has been lost or stolen Expand If your ARC is lost or stolen, you will need to report this.
My ARC card has expired Expand If your asylum claim is still outstanding you can request a replacement ARC If your asylum claim has been fully determined and you have further submissions outstanding then you can check with the Home Office who will confirm if you are eligible for a new ARC Card.
Using the ARC enquiry form Expand When you are using the ARC enquiry form, you must include the following details: Name Full postal address. ARC reference number Correct mobile phone number Correct email address At least one reason for your enquiry, from the list provided. Your application may not be processed if you do not correctly complete the online application form.
I am waiting for a reply from the Home Office to my question about an ARC card Expand You should receive a reply within four weeks of submitting your question or complaint. However, the Home Office will not reply to you if you are not someone who is eligible for an ARC card.