I have not received my ARC card

If you have been told that your ARC card has been posted but you haven’t received it yet, you can track delivery.

Check with reception (if in a hotel) to see if your ARC has been received. If you have not received it after 3 working days of claiming asylum then you need to report it. You will need to complete a form for each person in your household that has not received a card.

Latest

Violence against women and girls

We have listed some specialised services that support those affected by violence.
Client Adviser - Homebased (covering the Sheffield area)

Migrant Help are currently looking for a Client Adviser to join our dedicated and compassionate European Settlement Scheme (EUSS) team, on a fixed term contract. The successful candidate will be organised and customer focussed, have demonstrable experience providing advice and information within an organisation and working with people in sensitive and emotionally demanding situations and be passionate about protecting our vulnerable clients.
Additional support

If you cannot access our helpline, you can still access our support through webchat or raise an issue on our website.
Client Adviser - Liverpool

We are currently looking for Client Advisers to join our vibrant and committed Migrant Help team in Liverpool on a 12 month fixed term contact, with the potential to be extended or made permanent. The successful candidate will be empathetic and resilient, have proven experience of providing advice and support to emotionally sensitive people and be passionate about protecting our vulnerable clients.

Crisis fund

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