Migrant Help provides independent advice and guidance to assist asylum seekers in the UK move through and understand the asylum process.
We run a free asylum helpline available 24/7/365 and accessible to all asylum seekers in the UK. Just call 0808 8010 503.
Our teams are based across the country and also offer face to face advice to asylum seekers in the initial accommodation sites, as well as outreach services to vulnerable clients.
We can signpost you to other helpful services in your area by telephone or in person, just talk to your adviser for more information.
Please note that we are able to give advice on rights and entitlements but we are not able to provide legal advice or legal representation. If we cannot help, we will provide you with a list of qualified legal representatives.
Call our free helpline on 0808 8010 503
Use our webchat
You can also use the Service User Portal to complete application forms and can find information resources.
For Change of Circumstance applications which include;
As well as any supporting documents or further information relating to any of the above Change of Circumstances.
To request a copy of an asylum support decision letter from the home office
Finally, we would like to remind all partners that the [email protected] email inbox is monitored Monday to Friday, 9am-5pm excluding public bank holidays. This inbox is for complaints against Migrant Help only.
If the complaint is against the AASC provider (asylum accommodation), the asylum support payment provider (PFS) or asylum services provided by the Home Office, please make contact via one of the options below which are available 24 hours a day, 7 days a week.
Our comprehensive guide will help you navigate through the asylum process.
We are keen to continuously improve the support we offer to asylum seekers across the UK. Here you can give us feedback on our Asylum Services.
Search here for an overview of our services, asylum advice, information about the asylum process and useful resources.
Log in to submit an application for asylum support, change of circumstances, or to check on the status of your application.