Can I see a doctor (GP) for free? Expand Yes, you are entitled to see a doctor (GP) whether or not you have a Hc2 certificate.
Can I see a dentist for free? Expand You can get free dental treatment if you have a Hc2 certificate. If you do not have one, you will have to pay for your dental treatment.
How do I find a doctor (GP) or dentist? Expand If you are in Initial Accommodation, a hotel or contingency accommodation, ask your health team. If you are in dispersal accommodation, you can find a doctor near to where you are staying by using one of these: England Scotland Wales Northern Ireland
How do I find a dentist? Expand If you are in Initial Accommodation, a hotel or contingency accommodation, ask your health team. If you are in dispersal accommodation, you can find a dentist near to where you are staying by using one of these: England Wales Scotland Northern Ireland If it is an emergency, use one of these contacts: England: If you have a dentist, phone them. An answer message should tell you about who to ring in an emergency. If not, call 111 for NHS advice. Glasgow: Phone the Emergency Dental Treatment Centre on 0141 232 6323 if it is on Monday to Friday, 9.00am to 5.00pm. Outside of this time, phone 111 for NHS advice. Wales Northern Ireland
What is Hc2? Expand An Hc2 is a healthcare certificate. It gives you: Free medicine prescriptions, dental care (tooth care), eyesight tests Part payment towards glasses
Can I get an Hc2? (Can I get free medical care?) Expand You are eligible for: Free medicine prescriptions, dental care (tooth care) eyesight tests Part payment towards glasses with Hc2 if you have been granted S95 support. If you have NOT been granted S95 support, you can apply for Hc2 by completing form Hc1.
How soon will I be able to use my Hc2 (healthcare) benefits? Expand It might take up to six weeks before your details are registered. You can use your Hc2 as soon as you receive the card.
What do I do if there is a problem or question with my Hc2 Expand Call the National Health Service (NHS) Business Support service on 0300 330 1343 or visit the website to: Report that your valid HC2 certificate has been lost, stolen, or damaged. Update your address for a current HC2 – your certificate will remain valid. Check whether a certificate number is available if your HC2 has not been received 21 working days after the grant of Section 95 support. Check whether a new certificate number can be issued if your HC2 has expired. Get help or clarification if you have been threatened with a fine related to HC2 entitlement. You can contact Migrant Help, or call us on 0808 8010 503, if you have been granted Section 95 support and: You were granted asylum support more than 21 working days ago and the NHS Low Income Scheme cannot provide you with an HC2 certificate number. Your HC2 has expired and the NHS Low Income Scheme cannot provide you with an HC2 certificate number. Your HC2 certificate was issued with the wrong name or does not list your dependants. You can receive more information regarding HC2 for people seeking asylum here.
I need health information in another language Physical and mental health support for people seeking asylum. Expand It can be difficult for people seeking asylum to access mainstream mental health services. The Home Office Asylum Mental Health and Wellbeing team have created a document to help find non-governmental organisations that offer direct or indirect mental health support. Albanian, Amharic, Arabic, Bengali, Chinese, English, Farsi, Kurdish, Pashto, Punjabi, Somali, Spanish, Sylheti, Tigrinya, Turkish, Urdu and Vietnamese. Note: In the UK, the National Health Service (NHS) is the umbrella term for the four health systems of England, Scotland, Wales and Northern Ireland. Health has been a primarily devolved matter since powers were transferred to the Scottish Parliament, Welsh Senedd and to the Northern Ireland assembly. The Devolved Authorities have the responsibility to decide on access to the provision of health services in their area of responsibility.
Pregnancy care transfer cards Expand These transfer cards aim to improve safety by supporting pregnant women and pregnant people to access maternity care as soon as possible after they mov. They can be downloaded in the language of your choice here: southeastclinicalnetworks.nhs.uk/pregnancy-care-transfer-cards
GP registration transfer cards Expand The cards aim to improve continuity of care and avoid duplication by supporting newly arrived individuals to re-register (or register if a first registration) as soon as possible after they move. They can be downloaded in the language of your choice here: england.nhs.uk/publication/gp-registration-transfer-cards