August 2020 update:

Princes Park COVID-19 cases

There has been an increase in coronavirus cases in the Princes Park area amongst all age groups. Advice is now being given to people living in the area about reducing the risks of spreading the illness, and Our Liverpool has released videos in several languages with further information. 

Director of Public Health, Matt Ashton, said: “You, your family and friends may feel fine but without realising it, members of the community including young people could be spreading Coronavirus. We all need to do our bit to ensure the people we love and care about don’t catch the virus, become very ill, or die. Stopping the spread of the virus also ensures that Liverpool doesn’t have to put in place a local lockdown.”

To help get life back to normal as soon as possible, people are being asked to do their bit and follow these simple steps:

  • Wash their hands regularly
  • Avoid crowds and importantly socially distance when mixing with people from other households - this includes not having family gatherings in people’s homes
  • Keep 2 metres apart where possible when out and about
  • Wear face coverings on public transport and in shops, and when you can’t keep 2 metres apart.

For Muslim communities celebrating Eid, here is some extra guidance:

  • Time: Allow enough time between congregations and keep khutbahs short
  • No hugs: Give Salaam or Eid greetings without hugging or shaking hands
  • Gatherings: If you are meeting other families, keep the numbers to a minimum and meet outdoors

Crucially, stay at home if you have symptoms, don’t mix with other people and get tested. Symptoms include any of the following: a high temperature, a new continuous cough, a loss of, or change to your sense of smell or taste.

Everyone with symptoms, regardless of immigration status can book a free test at www.nhs.uk/coronavirus, or call a new dedicated phone number 119. It’s really quick and easy to do, but remember only to leave the house to get this test.


CLICK HERE for our list of Covid-19 related resources. 

During these difficult times, we continue to deliver crucial services to some of the most vulnerable people in our society. 

We have collated a list of resources available to our clients, from translated advice to information on changes to the asylum process, support available to victims of modern slavery, tips on staying healthy, distance learning and wellbeing support.

We will continuously update the information to ensure that our client get the support they need. 


YOU ARE NOT ALONE! Our advisers are always available and can be contacted via:

Asylum Services:

Call our free asylum helpline 24 hours a day, 7 days a week on 0808 8010 503. We are currently answering calls in under one minute.

Message us on webchat or fill in our online enquiry form.

You can read about the changes we've implemented in our Asylum Services here

Human Trafficking and Modern Slavery Support:

If you think you, or someone you know, are a victim of human trafficking, you can call our teams across the UK.

England: 01304 203977 / Out of Hours 07766 668781

Scotland: 0141 8847900 / Out of Hours 0141 2128553

Northern Ireland: 028 90315744 / Out of Hours 02892 448449

If you are a victim of domestic violence, the helplines below can assist.

English National Domestic Violence Helpline - 0808 2000 247, www.nationaldomesticviolencehelpline.org.uk

Scotland’s Domestic Abuse and Forced Marriage Helpline - 0800 027 1234, sdafmh.org.uk

Wales Domestic Abuse Helpline, 0808 80 10 800, www.allwaleshelpline.org.uk

Women’s Aid Federation (Northern Ireland), 0800 917 1414, www.womensaidni.org