Changes to Application Registration Card (ARC) issue reporting

The process of reporting issues with Application Registration Cards (ARC) is changing. The Home Office has created a new tool on the gov.uk website for asylum seekers and third party organisations to use.

The following should be reported via this enquiry form:

I have no ARC – it has been lost or stolen
I have no ARC – I have never received one
I have an “old style” of the ARC
My ARC has expired
I have reported a change of circumstances to the Home Office including my right to work status – but my ARC has not been changed
It is not my photograph on the ARC

Migrant Help will no longer be able to process these requests and will be signposting clients to the above tools.

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