The process of reporting issues with Application Registration Cards (ARC) is changing. The Home Office has created a new tool on the website for asylum seekers and third party organisations to use.


The following should be reported via this enquiry form:

  • I have no ARC – it has been lost or stolen
  • I have no ARC – I have never received one
  • I have an “old style” of the ARC
  • My ARC has expired
  • I have reported a change of circumstances to the Home Office including my right to work status – but my ARC has not been changed
  • It is not my photograph on the ARC

Migrant Help will no longer be able to process these requests and will be signposting clients to the above tools.