I have not received my ARC card If you have been told that your ARC card has been posted but you haven’t received it yet, you can track delivery. Check with reception (if in a hotel) to see if your ARC has been received. If you have not received it after 3 working days of claiming asylum then you need to report it. You will need to complete a form for each person in your household that has not received a card. Manage Cookie Preferences