If you have any additional vulnerabilities:

  • are elderly
  • are isolated
  • are disabled
  • are a child in care
  • have significant language or literacy problems
  • have mental health issues
  • do not have a permanent address
  • are in an abusive or controlling relationship, or are experiencing domestic violence
  • are the victim of human trafficking

You can contact the below organisations who will be able to give you practical support with accessing your account, updating information and generating a share code. A full list of organisations funded to support vulnerable people in accessing and using their eVisa can be seen here: List of organisations - GOV.UK (www.gov.uk)

Organisations with national coverage for each UK nation are listed below:

Locality

Organisation

Phone

Email

England

Migrant Help

07483 170100

[email protected]

Scotland

Citizens Advice Scotland

0800 028 1456

 

[email protected]

Northern Ireland

Advice NI

 

0800 915 4604

[email protected]

Wales

Welsh Refugee Council

0808 196 7273

[email protected]