How can I apply for Universal Credit?

You can apply for Universal Credit if under state pension age, not in full time employment and need help with living costs.

Citizens Advice | Help to Claim service
This can help with the early stages, including making an application, interview guidance and advice on problems with payments.
- England - 0800 144 8444
- Wales - 0800 241 220
- Scotland - 0800 023 2581
- Not available in Northern Ireland

Universal Credit Service Centre Helpline (you can ask for an interpreter)
- England - 0800 328 1344
- Wales - 0800 328 5644
- Scotland - 0800 023 2581
- Northern Ireland - 0800 012 1331
Universal Credit online (for people who can apply independently)

Universal Credit takes 5 weeks to be paid. Please ask about the advance payment at your first interview if you don’t think you can wait that long.

If you have already had your first interview you can phone the helpline to ask for an advance payment.

Latest

Tier 1 Team Leader - Dover

Migrant Help are looking for a Tier 1 Team Leader to join our call centre in Dover on a 9 month fixed-term contract. There will be a potential for the role to be made permanent or extended. You will work as part of our vibrant and committed Helpline team which is expanding in number, to continue the excellent work it does in supporting individuals and families who are seeking asylum in the UK.
Modern Slavery Victim Care Accommodation Adviser - Dover

Migrant Help are currently looking for a Modern Slavery Victim Care Accommodation Adviser to join our committed and compassionate MSVC team, on a permanent contract. The successful candidate will have a keen eye for detail with the ability to proactively ensure that business needs are met. They will have a positive attitude and the ability to work collaboratively.
Webchat improvements

Our new and improved webchat facility, which you can use to access both the First Response Centre (FRC) and Eligibility, Advice and Guidance Line (EAGL), is now live.
Helpline Adviser - Dover

Migrant Help are looking for Helpline Advisers to join our call centre in Dover on a 9 month fixed-term contract. There will be a potential for the role to be made permanent or extended. You will work as part of a vibrant and committed telephone Helpline team which is expanding in number, to continue the excellent work it does in supporting individuals and families who are seeking asylum in the UK.