My name is Luriana and I came to the UK in September last year when I was eight months pregnant.  

I was a victim of war and violence. It was not easy to leave my home country, my city. To go somewhere I did not know anyone. It was not easy to make the decision to start a new life surrounded by strangers, but that was the last door open to me and my family.  

I paid £6000 to be transported in the back of a lorry. I had to travel alone. I was cold and hungry, fearing for the health of my baby. I was then accommodated in Thornton Heath and advised to go to the Migrant Help office to start filling out the paperwork necessary for my stay. The office is a small room with few employees who have hearts so big that I do not know where to begin.  

I remember knocking at the office door, disorientated with fear in my heart. I did not have anything and I had to start over with my entire life. The gentleman behind the desk smiled and asked what I needed. I could not believe that after so many years someone actually asked if I needed something and offered help. I was worried to death. I did not know what the next day would look like, and I had a baby coming. But he told me not to worry, everything would be fine.  

I was provided with clothing and food for me and my baby. After some time I met a lady who worked at the same office and spoke my language. Her name is Ismeta, God, how big a heart that lady has! We built a strong relationship over time and she helped me to open my heart, become happier and feel safer. 

Everyone in that small office provided me with great help and understanding. From the day my partner arrived, he was provided with the same assistance. I just wanted to take a minute to thank you from the bottom of our hearts. If it was not for you, we would not have succeeded as a family here or anywhere else.