What documents do I need for my Universal Credit application or housing appointments? NTQ showing your end of support/eviction date. Bank account details (if you don’t have one contact the Citizens Advice (CAB) Help to Claim service for further guidance. See Universal Credit section above for contact details). Details of any income and savings. Details of any work you are planning to start. The CAB Help to Claim service can provide guidance on documents required as part of their service. England - 0800 144 8444 Wales - 0800 241 220 Scotland - 0800 023 2581 Not available in Northern Ireland Manage Cookie Preferences