Explainer videos

We have created a series of animated video guides for the people we support to help understand the asylum process and give useful information to assist with adapting to life in the UK. Please subscribe to our YouTube channel for more useful videos coming soon.

How to use a cash machine

If you are new in the UK, this video will show you how to use a cash machine to withdraw money from your bank account. Subtitles are available in 12 languages.

Preparing for asylum screening interview

A short animated guide to preparing for your asylum screening interview. This is the first interview that takes place after you have claimed asylum in the UK.

Please subscribe to our YouTube channel for more useful videos coming soon.

A guide to the main asylum interview

This video explains what the main asylum interview (also referred to as a substantive interview or personal interview) is, how to prepare for it, what happens during the interview and how your claim is considered.

Please subscribe to our YouTube channel for more useful videos coming soon.

Applying for Asylum Support in the UK

This video is a short introduction into the application process for Asylum Support in the UK.

Please subscribe to our YouTube channel for more useful videos coming soon.

Latest

Violence against women and girls

We have listed some specialised services that support those affected by violence.
Client Adviser - Homebased (covering the Sheffield area)

Migrant Help are currently looking for a Client Adviser to join our dedicated and compassionate European Settlement Scheme (EUSS) team, on a fixed term contract. The successful candidate will be organised and customer focussed, have demonstrable experience providing advice and information within an organisation and working with people in sensitive and emotionally demanding situations and be passionate about protecting our vulnerable clients.
Additional support

If you cannot access our helpline, you can still access our support through webchat or raise an issue on our website.
Client Adviser - Liverpool

We are currently looking for Client Advisers to join our vibrant and committed Migrant Help team in Liverpool on a 12 month fixed term contact, with the potential to be extended or made permanent. The successful candidate will be empathetic and resilient, have proven experience of providing advice and support to emotionally sensitive people and be passionate about protecting our vulnerable clients.

Violence against women and girls

We have listed some specialised services that support those affected by violence.
Additional support

If you cannot access our helpline, you can still access our support through webchat or raise an issue on our website.
Sexual Assault and Sexual Abuse Information

Everyone has the right to live free of abuse. Sexual assault and sexual abuse are crimes. You have a legal right to report any incident. This will not affect your asylum claim.
AIRE Contract

Migrant Help is the point of contact for independent advice and guidance, eligibility advice and assistance in making applications for people seeking asylum in the UK.
Mental health and wellbeing support

Information about Barnardo's Boloh Help Line, a virtual UK-wide mental health and wellbeing service for 11,600 adults who are seeking asylum.
Asylum Video Briefings

Guidance around accessing legal services and healthcare for asylum seekers. Available in English, Tigrinya, Kurdish Sorani, Farsi and Arabic.
Asylum advice and guidance

Our comprehensive guide will help you navigate through the asylum process.

Crisis fund

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