Working together Work with us Communications Officer Digital and Copy - Dover Location: Dover Full Time: 35 hours per week Permanent Contract Salary: £26,476 per annum Closing Date: 19 August 2019 Migrant Help is a national charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects migrants, treats them with respect and enables them to reach their full potential. We are a non-campaigning organisation, but we believe in raising awareness of migration and modern slavery issues and influencing policy through objective, fact-based information. We are recruiting for a creative and organised Communications Officer – Digital and Copy to join our Communications team in the Dover office. This vacancy is open to both internal and external candidates. The Role: The successful candidate will be involved in all aspects of communications to protect the reputation and enhance awareness of Migrant Help, our subsidiary Clear Voice, and our services. As a vital member of the Communications team, your main focus will be on digital communications channels, but you will also assist with other aspects of the team’s work. You will be expected to create engaging and relevant digital content for the organisation under the direction of the Head of Communications, and to analyse the success of this content according to agreed performance indicators. You will work closely with Clear Voice on the delivery of their marketing plan. You will contribute to the creation of our digital strategy, but also run social media channels on a day to day basis for Migrant Help and its subsidiary Clear Voice and respond to related queries as necessary. You will develop and update content for our websites, intranet and other digital communications. We are looking for someone who can write and edit copy for a number of channels and audiences, using clear and concise English. You will also assist with quality control, including proof-reading, editing and ensuring that all content is compliant with our branding guidelines. You will play part in all aspects of Migrant Help’s and Clear Voice’s communications. This will include internal communications, such as staff newsletter, as well as external communications, such as media engagement, stakeholder newsletter, promotional materials production and assisting with events. Supporting fundraising activities, business development, governmental tenders and stakeholder presentations is also within the communications team’s brief. The Requirements: Ideally, you will have a formal public relations, communications or marketing qualification or equivalent and be able to show credible examples of relevant experience. We also expect a minimum of two years’ experience of managing social media accounts for an organisation, preferably within the charity sector. Excellent written and verbal communications skills are a pre-requisite, along with creativity and the ability to be hands-on where necessary. You must have a sharp mind and be able to react quickly and decisively to events as well as think strategically and creatively. You will need to demonstrate experience of working with senior colleagues, engaging with external services such as design, technology and printing experts. Knowledge of managing a brand as well as ensuring consistency across the organisation is part of your role. Some UK travel to Migrant Help offices may be required and possible unsociable working hours at short notice should media activity dictate. The post is subject to an enhanced DBS check. Please submit: 1. a relevant CV, 2. a detailed personal statement showing how you meet the specific requirements, skills and experience as outlined in the job description and job specification with special attention to the added value you could bring. Applicants that fail to provide both documents will not be considered for the post. Due to the high volume of applications we receive, successful candidates will be contacted within 5 working days after the closing date. For more information, see the job description. You can apply for this role here. Closing Date: 19 August 2019 As part of your role, it is important you operate within Migrant Help’s values.Protection, Diversity, Equality, Partnership, Innovation and Excellence.Migrant Help is proud to be an equal opportunities employer.