Who we are Our people Management team Our management team makes sure that all our services run smoothly and staff are supported in their work. Andrew Billany – Chief Executive Andrew joined Migrant Help in June 2017 from a background of CEO, Director and Board Member roles across a range of housing, local authority and voluntary sector organisations. He has been Chief Executive of housing organisations for most of the previous seventeen years. During this time, he also built up a lot of experience in the commissioning of community, housing, care and support services from the perspective of a local authority director. This includes his most recent role at the head of Homes for Haringey, responsible for large scale housing and homelessness services for this London Borough, and his work as CEO of two other housing organisations, as well as Director of one major national housing association. Andrew is also the Chair of the Strategy and Performance Committee and senior Board trustee of Nacro - a social justice charity that focuses on supporting offenders, housing, health and education. Helen Bransfield – Senior Operations Manager South Helen joined Migrant Help in December 2014. She oversees our Asylum Help Telephone and Compliance team, Syrian Resettlement work and assists with operational issues in the south of the country. Before joining Migrant Help, Helen worked in various operational and organisational roles. Freshmind Chauke – Regional Operations Manager North West Freshmind joined us in April 2014. He is the Regional Operations Manager for North West, responsible for our asylum services for the region. Victoria Chitsiga – Regional Operations Manager Wales Victoria joined Migrant Help in April 2014. She leads the asylum services team in Wales and works closely with our partners in the region to deliver effective support to asylum seekers. Before Migrant Help Victoria worked for the Welsh Refugee Council as an adviser and Volunteering and Partnerships Manager. Phil Dailly – National Operations Manager Phil joined Migrant Help in April 2014. He is responsible for overseeing the delivery of Migrant Help’s front line services including Asylum Help, Victims of Slavery Support Services and the Syrian Resettlement scheme. Previously Phil worked for Refugee Council as National Operations Manager and Regional Manager (West Midlands). Tom Daly – Regional Operations Manager London Tom joined Migrant Help in April 2014. He is currently covering as Regional Operations Manager in London, supporting clients in Initial Accommodation as well as working in partnerships with other agencies in the asylum sector. Previously Tom worked for Refugee Council, Eastern Region, as a Service Manager and Operations Manager. Marsela Hoxha – Regional Operations Manager Midlands Marsela joined us in April 2014. SHe is the Regional Operations Manager for Midlands and leads our asylum services for the region, coordinating the team’s workload and working in partnership with local statutory and voluntary partners. Before joining Migrant Help, Marsela worked for Refugee Council. Sam Lake – Victims of Slavery Support Services Team Leader England Sam joined us in May 2011 and is the Team Leader of our Victims of Slavery Support Services in England. She manages a team of advisers supporting clients in our safe accommodation as well as on outreach basis. After finishing her degree in European Studies, she worked for Children’s Social Services before joining Migrant Help. Roger McVicker – Victims of Slavery Support Services Team Leader Northern Ireland, Human Trafficking Training Lead Roger joined Migrant Help at the end of 2010. He leads our team supporting victims of slavery and human trafficking in Northern Ireland. Roger also heads our training team, delivering awareness raising training on human trafficking across the country. Before joining us, Roger served as a Police officer. John Merralls – Senior Operations Manager North, Scotland & Northern Ireland John joined Migrant Help in 2013. He is responsible for overseeing our support services to victims of modern slavery and human trafficking. In his role, he works in partnership with the Governments of England and Wales, Scotland and Northern Ireland to inform policy and strategy on human trafficking. Prior to joining he worked in Youth Justice System supporting young offenders. Aime Claude Ndongozi – Regional Operations Manager North East Aime joined Migrant Help in April 2014. He is the Regional Operations Manager for Yorkshire, Humber and the North East. He oversees the Asylum Help contract and grant delivery in the region, supporting an experienced group of staff in Wakefield, Middlesbrough and Newcastle. He was born in Rwanda and landed in the UK in summer of 2000 as an asylum seeker. He studied philosophy, politics and refugee studies and is passionate about human dignity, justice, free movement and solidarity. C A O’Connor – Chief Operating Officer Caroline joined Migrant Help in March 2017. She leads on support services and, with the team, makes sure that the back office operates seamlessly to ensure that the front-line services can be delivered effectively. Her background is in finance and operations, her last position before joining Migrant Help was Finance and Operations Director for a children’s hospice in London. She studied economics and law, later moving to finance and accountancy. Joanna Radkowska – Victims of Slavery Support Services Team Leader Scotland Joanna joined Migrant Help in November 2012. She leads a team of advisers who support victims of human trafficking in Scotland, both in safe accommodation and on outreach basis. She also assists with service development and complex case management. Before coming to Migrant Help, Joanna studied psychology and worked as a support worker within the care sector. Tesfay Waldemichael – Regional Operations Manager Scotland Tesfay joined Migrant Help in April 2014. He oversees the delivery of asylum services in Scotland and also supports our provision in Belfast. He is also responsible for partnership working in asylum and refugee services in Scotland. Tesfay is part of and contributes to the Integration strategy in Scotland by working with multiagency core group for both asylum seeking and refugee population. Tesfay has been working with refugees and asylum seekers both in UK and oversees for more than 20 years. He was with Scottish Refugee Council for 14 years before joining Migrant Help. Melvin Witt – Financial Controller Melvin joined Migrant Help in August 2017. His role is to ensure that the funds Migrant Help receives are used, controlled and reported on appropriately, so they can further the charity’s aims. After training in an accountancy practice, he specialised in working for organisations that hold charitable status, especially in education and in healthcare.