Location: Homebased

Contract: Permanent

Hours: 35 Hours per week

Salary: £38,631

Closing Date: 21 April 2024


We are currently looking for a Public Relations and Communications Manager to join our resourceful and supportive Communications team, on a Permanent Contract.

This is a dynamic role that will support our ever-expanding Migrant Help team and contribute to the overall success of the organisation in line with its aims and objectives.

You will work closely with the Head of Communications to oversee all external and internal communications. You will help implement the organisational communications strategy, build Migrant Help’s reputation and ensure effective media coverage. You will ensure that our staff feel connected to the organisation and feel empowered to champion Migrant Help and its clients.

If you are an excellent leader, have demonstrable experience working in public relations, marketing or communications and are looking for an exciting role within a charity that is making a difference, we’d love to hear from you!​

As the Public Relations and Communications Manager your duties would include:

  • Help develop and implement Migrant Help’s communications strategies that will increase the reach and impact of the charity’s work
  • Cultivate relationships with influential print, digital and broadcast journalists or thought leaders within our sector
  • Write or approve media releases and other press materials, be first point of contact for media enquiries, brief spokespeople within the organisation as required
  • Work closely with external PR agency on all public relations activities and campaigns
  • Undertake the necessary monitoring and evaluation to determine the success or otherwise of communications and public relations activities
  • Support and develop a team of communication officers to deliver high quality and timely work
  • Develop and promote Migrant Help’s brand voice and act as a ‘brand guardian’ ensuring consistency across all internal and external communications
  • Write or approve digital content for our website and social media outlets in collaboration with the Senior Digital Marketing Officer
  • Promote the organisation to relevant bodies / key decision makers in the public, private and voluntary sectors
  • Raise visibility and enhance Migrant Help’s status as having a positive impact on the community
  • Support the charity’s fundraising activities
  • Contribute to the production of content for corporate partners, bids, fundraising, information and marketing materials, as necessary
  • Provide communications support for external conferences and events as required
  • Create focused, engaging, effective and beneficial internal communications
  • Deputise for the Head of Communications as required

​The experience and skills you need:

  • Experience of leading on media engagement, both proactive and reactive, and building relationships with journalists
  • Creative approach to developing, implementing and evaluating organisational communication activities
  • Excellent writing and editing skills and the ability to write compelling copy for a wide range of channels and audiences
  • Excellent interpersonal skills / ability to connect and communicate with diverse groups

​What else to expect:

  • This post is subject to an Enhanced Disclosure and Barring Service (DBS) check
  • Occasionally events, training or meetings are organised outside of normal working hours. The post holder will be expected to attend whenever reasonably practicable.
  • Frequent travel to London will be required, as well as occasional travel to other locations. 

​About Migrant Help:

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. 

These are some of the benefits we offer:

• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme. 

​At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.  

- This post is subject to a Disclosure and Barring Service (DBS) check

Therefore the applicant must:

• Be able to provide documents to show their right to work in the UK i.e. passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc. 

• Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment.

​We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job.

See the job description for full person specification.

How to apply

To apply for this role please click on this link and complete the online application form attaching a copy of your CV and cover letter. 

Selection Criteria

Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply.

Closing Date: 21 April 2024

As part of your role, it is important you operate within Migrant Help’s values:
Protection, Diversity, Equality, Partnership, Innovation and Excellence.
Migrant Help is proud to be an equal opportunities employer.