Location: Dover or London (hybrid working available)

Contract: Permanent

Hours: 35 Hours per week

Salary: £36,070

Closing Date: 5 June 2022

​Vacancy may close early depending on volume of applications received.​


About Migrant Help:

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We are currently looking for a Public Relations & Communications Manager to join our team on a Permanent Contract.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. 

These are some of the benefits we offer:

• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme. 

At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

The Role:

This is a new role that will support our ever-expanding Migrant Help team and contribute to the overall success of the organisation in line with its aims and objectives.

You will work closely with the Head of Communications to oversee all external and internal communications. You will help implement the organisational communications strategy, build Migrant Help’s reputation and ensure effective media coverage. You will ensure that our staff feel connected to the organisation and act as Migrant Help ambassadors.

This is an exciting time to join the Communications Team as we explore new ways of reaching audiences and sharing the stories of our clients. Aiming for a year of high impact, we are looking at new initiatives and growing the voice of our organisation.

We are looking for someone who embraces our values and is committed to making real and lasting change for refugees, asylum seekers and survivors of modern slavery.


Duties and Responsibilities:

  • Help develop and implement Migrant Help’s communications strategies that will increase the reach and impact of the charity’s work
  • Undertake the necessary monitoring and evaluation to determine the success or otherwise of communications and public relations activities
  • Support and develop a team of communication officers to deliver high quality and timely work
  • Develop and promote Migrant Help’s brand voice and act as a ‘brand guardian’ ensuring consistency across all internal and external communications
  • Work closely with external PR agency on all public relations activities and media engagement
  • Cultivate relationships with influential print, digital and broadcast journalists or thought leaders within our sector
  • Write or approve media releases and other press materials, be first point of contact for media enquiries, brief spokespeople within the organisation as required
  • Write or approve digital content for our website and social media outlets in collaboration with the Senior Digital Marketing Officer
  • Promote the organisation to relevant bodies / key decision makers in the public, private and voluntary sectors
  • Raise visibility and enhance Migrant Help’s status as having a positive impact on the community
  • Support the charity’s fundraising activities
  • Write and edit content for corporate, bids, fundraising, information and marketing materials, as
  • Take a lead role in planning, organising and delivery of Migrant Help events and conferences and provide communications support for external conferences and events as required
  • Create focused, engaging, effective and beneficial internal communications
  • Deputise for the Head of Communications as required
  • Promote equality, diversity and employee rights and obligations in all actions and activities
  • Demonstrate the behaviours required of a communications professional at all times
  • Contribute to the overall success of the organisation in accordance with Migrant Help’s aims and objectives


The above list of job duties is not exhaustive; the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.  

- This post is subject to a Disclosure and Barring Service (DBS) check


Therefore the applicant must:

  • Be able to provide documents to show their right to work in the UK i.e. passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc. 
  • Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment.


We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job

See the job description for full person specification.

How to apply

To apply for this role please click on this link and complete the online application form attaching a copy of your CV and cover letter. The cover letter should outline how you meet the Person Specification criteria using specific examples of your past achievements and highlight how your skills and experience would benefit Migrant Help.

Selection Criteria

Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply.

​Interview Details

If you have been selected for an interview, you will be invited to a Microsoft Teams interview.

Closing Date: 5 June 2022

Vacancy may close early depending on volume of applications received.

As part of your role, it is important you operate within Migrant Help’s values:
Protection, Diversity, Equality, Partnership, Innovation and Excellence.
Migrant Help is proud to be an equal opportunities employer.