Location: London or Dover (Hybrid)

Contract: Permanent

Hours: 35 hours

Salary: £21,500 increasing to £24,400 after successful completion of 6 month probation

Closing Date: 14 October 2022


We are currently looking for a Junior Communications Officer (Design) to join our warm, friendly and supportive Communications team, on a Permanent Contract.

The successful candidate will be an organised and accountable designer, have demonstrable experience of establishing effective working relationships with colleagues and be passionate about protecting our vulnerable clients.

​The post holder will work as part of the Communications team to help deliver effective and engaging internal and external communications on behalf of the charity, through a variety of channels. The successful candidate will lead on the design element of content and assisting with the production of written content for digital and printed materials, following Migrant Help’s brand guidelines. The post holder will support and assist the Communications team with our social media output and take responsibility for monitoring and actioning the team’s external and internal communications.

If you have a great eye for design and strong writing skills, can demonstrate a proven proficiency in graphic design (Adobe CC) and video editing skills and are looking for an exciting role within a charity that is making a difference, we’d love to hear from you!

As the Junior Communications Officer your duties would include:

  • Design and produce engaging graphical content for Migrant Help materials and communications (both internal and external)
  • Advise and assist staff on the development of such materials
  • Assist with organisation of the publication of materials, as needed
  • Ensure brand awareness, consistency and development across all communications
  • Support the creation, collation and editing of written content including case studies, web articles and blogs from across all areas of Migrant Help’s work
  • Contribute to keeping Migrant Help’s staff and trustees informed of relevant activities through newsletters, intranet and other outlets including social media
  • General administrative duties, including managing stock of information materials
  • Assist with organising, developing, promoting and supporting Migrant Help’s activities and events, including external conferences, as required
  • Contribute to creating and maintaining a photo/video library where necessary
  • Adhere to GDPR guidelines

The experience and skills you need:

  • Excellent interpersonal skills/ability to communicate with diverse groups
  • Have a flexible and adaptable approach to the requirements of the role and the business demands, able to prioritise appropriately
  • Highly motivated with genuine talent for design, and interest in communications
  • Ability to influence, persuade and negotiate
  • Ability to relate to a wide variety of stakeholders regardless of background, both internal and external

What else to expect:

  • An induction and training period, where you will learn about the Migrant Help brand, meet your new colleagues, develop your knowledge of our different inbound and outbound communications, and learn what makes our Communications team a ‘Great Place to Work’
  • Our working hours are Monday to Friday between the hours of 8:30am and 4:30pm.
  • ​This is a hybrid role, you will need to attend meetings at our London or Dover office on occasion.

About Migrant Help:

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. 

These are some of the benefits we offer:

• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme. 

At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.  

- This post is subject to a Disclosure and Barring Service (DBS) check

Therefore the applicant must:

  • Be able to provide documents to show their right to work in the UK i.e. passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc. 
  • Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment.


We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job

See the job description for full person specification.

How to apply

To apply for this role please click on this link and complete the online application form attaching a copy of your CV and cover letter.

Selection Criteria

Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply.

Closing Date: 14 October 2022

As part of your role, it is important you operate within Migrant Help’s values:
Protection, Diversity, Equality, Partnership, Innovation and Excellence.
Migrant Help is proud to be an equal opportunities employer.