Location: Berkshire Area (Homebased)

Contract: Fixed Term until 31 December 2021

Hours: Fulltime 35h - (Mon-Fri)

Salary: £22,780

Increasing to £24,006 after a successful 3 months probationary period 

 Increasing to £27,336 after a successful 3 months probationary period


Closing Date: 27 October 2020

This vacany may close early depending on application numbers


Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.

We are currently recruiting for two Advisers to work remotely in the Berkshire area, in a fixed term position. 


The Role:

The scope of this role is to provide a high quality professional support service to victims of human trafficking and modern slavery as part of the Victims of Slavery Support Service team, ensuring a seamless service to all clients. This includes the provision of support, advice and guidance in addition to providing assistance with the completion of any relevant support applications. There is a requirement that the post-holder will meet the changing local business needs and will re-prioritise work as necessary. The post-holder will work consistently to support the continuous local development of the service; they will ensure that all advisory processes and procedures are followed efficiently, consistently and with professionalism at all times. The post-holder is expected to contribute to the overall success of the Organisation in accordance with Migrant Help's aims, objectives, vision and values. 


The Requirements:

The successful post holder ideally will have experience (but not essential) working with clients who present complex needs, including mental health, substance mis-use and people in highly sensitive and emotionally challenging situations. The successful candidate will have demonstrable experience of providing information and advice within frontline operations, ideally having previously worked with, vulnerable individuals with complex needs, victims of trafficking and/or asylum seekers and refugees.

We are seeking a person who has the ability to manage a complex caseload, work under pressure whilst empathically working with people facing transition and uncertainty. Excellent listening, communication and IT skills in word processing, databases and spreadsheets is essential. The ideal candidate will exercise the ability to negotiate and liaise with other agencies on behalf of clients and have the ability to absorb complex written information and explain it to the client including the use of an interpreter.   

To submit your application please complete the online questions, please do not upload any documents including a CV and or Cover Letter.    


See the Job Description for full person specification.


Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.  

  • this post is subject to a Disclosure and Barring Service (DBS) check
  • Reference and Identity checks including Right to Work in the UK


To apply for this role please complete the application form here.

 Closing date: 27 October 2020

Successful Internal applicants will move to Migrant Help 2018 Terms and Conditions if they are not already. 

As part of your role, it is important you operate within Migrant Help’s values:
Protection, Diversity, Equality, Partnership, Innovation and Excellence.
Migrant Help is proud to be an equal opportunities employer.