Location: Wakefield

Contract: Fixed term 6 months

Full Time - 35 hours per week

Salary: £33,500 per annum 

Closing date: 16 December 2019 

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.

We are currently recruiting for a Regional Manager to cover Maternity Leave. 

 Scope of the Role: 

The scope of this role is to contribute to the overall success of our Organisation in accordance with Migrant Help’s visions, values and objectives. The post-holder is expected to:

  • provide day to day management for their regional team(s) and to ensure statutory and contractual compliance on behalf of the organisation.
  • ensure that quality standards are met and continuous improvement a focus.
  • maintain and develop excellent working relationships and referral procedures with and between external stakeholders in order to improve the access to and quality of mainstream and specialist services for refugees and asylum seekers.
  • ensure continuous development of the role and their team.
  • ensure that the service is delivered according to procedures and processes.
  • attend meetings with key partners and stakeholders as the organisation requires.
  • monitor the service and react accordingly, and in a timely manner to changing needs with resultant re-prioritisation of his or her work as necessary.
  • Lead within their region(s) on Safeguarding, Health and Safety, Data Security and Quality.
  • Co-ordinate with colleagues in other parts of the organisation and with our sub-contractors to successfully deliver Asylum Services.

Person Specification

Essential Skills:

  • Educated to graduate or equivalent level
  • A minimum of 3 years previous experience in a people management role
  • Experience of providing advice, support and guidance within a diverse organisation
  • Working with people in sensitive and emotionally demanding situations
  • Capability to collect, analyse and disseminate data for reports and Organisational KPI purposes
  • Experience of working in a multi-cultural environment
  • Understanding of Safeguarding, Health and Safety and Data Security principles
  • Excellent administrative and organisation skills, with meticulous attention to detail
  • A demonstrable ability to communicate effectively both in writing and verbally, including well developed letter writing skills
  • Proven ability to prioritise and work on your own initiative whilst respecting boundaries
  • Ability to deal with deadlines and conflicting priorities
  • Good IT skills, particularly MS Office applications


  • Certificate or Diploma in Management
  • Working knowledge of UK Immigration / Asylum legislation
  • Working knowledge of processes of various statutory agencies which could be of benefit to clients
  • Experience of working in the voluntary sector
  • Experience in managing Volunteers

 Please submit:

  1. Relevant CV
  2. Detailed personal statement showing how you meet the specific requirements, skills and experience as outlined    in the job description and person specification with special attention to the added value you could bring.

 For more information, see the job description.

Apply for this position here.

Closing date: 16 December 2019 

As part of your role, it is important you operate within Migrant Help’s values:
Protection, Diversity, Equality, Partnership, Innovation and Excellence.
Migrant Help is proud to be an equal opportunities employer.