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  • faqs
  1. Resources
  2. Frequently asked questions

FAQs

Here we cover a number of frequently asked questions:

Legal advice

It is important that you speak to a legal representative at the earliest opportunity. Read more

Published: 27th January, 2023

Updated: 2nd February, 2023

Author: Michael O'Sullivan

Healthcare

You are entitled to access health care provided by the National Health Service (NHS) without charge while your claim or appeal is being considered. Read more

Published: 27th January, 2023

Updated: 2nd February, 2023

Author: Michael O'Sullivan

Aspen cards

If your application for asylum support has been successful, you, as the main applicant, will be given an Aspen payment card. Read more

Published: 27th January, 2023

Updated: 2nd February, 2023

Author: Michael O'Sullivan

Application registration card (ARC)

The details you have provided during the early part of your asylum claim will be used to produce an ARC. Read more

Published: 27th January, 2023

Updated: 6th February, 2023

Author: Michael O'Sullivan

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Showing 10 of 4

Latest

  • BT Tower Event Night

  • Business Support Administrator - Homebased

    Business Support Administrator - Homebased

    Migrant Help are currently looking for an Administrator join our enthusiastic and communicative Advice Issue Reporting and Eligibility (AIRE) Business Support Team, on a Permanent Contract. The successful candidate will be flexible and reliable, have demonstrable experience of managing general office and administrative duties, and be passionate about protecting our vulnerable clients.

  • Helpline Adviser - Dover

    Helpline Adviser - Dover

    Migrant Help are looking for Helpline Advisers to join our call centre in Dover on a fixed-term contract. The successful candidate will be client focused and computer literate, have demonstrable experience of meeting targets in a pressured environment, and be passionate about protecting our vulnerable clients.

  • Modern Slavery Victim Care Adviser - Stratford

    Modern Slavery Victim Care Adviser - Stratford

    Migrant Help is currently looking for a Modern Slavery Victim Care Adviser to join our dedicated and compassionate Modern Slavery Victim Care (MSVC) team, on a Fixed Term Contract. There will be a potential for the role to be made permanent or be extended. The successful candidate will be organised and accountable, have demonstrable experience of working in a client focused environment, providing excellent customer service and be passionate about protecting our vulnerable clients.

Most read

  • Как да видите и докажете имиграционния си статут

    Как да видите и докажете имиграционния си статут

  • Wyświetlanie i sprawdzanie statusu imigracyjnego

    Wyświetlanie i sprawdzanie statusu imigracyjnego

  • Asylum advice and guidance

    Asylum advice and guidance

    Our comprehensive guide will help you navigate through the asylum process.

  • What we do

    What we do

    Welcome to Migrant Help's website.

  • How to view and prove your immigration status

    How to view and prove your immigration status

  • New Aspen card roll out

    New Aspen card roll out

    As a result of the roll out of the new Aspen cards, our helpline has been extremely busy and we sincerely apologise to everyone who is having difficulties in contacting us.

  • Webchat now live

    Webchat now live

    Migrant Help's webchat is now live, making it easier for asylum seekers to contact our advisers.

  • Changes to contact methods

    Changes to contact methods

  • Refugee resettlement

    Refugee resettlement

    We assist families and individuals resettled into the UK through the Syrian Vulnerable Persons Resettlement Scheme.

  • العربية

    Arabic

Crisis fund

Crisis fund

Read more

Donate Fundraise

Published: 31st January, 2018

Updated: 25th January, 2023

Author: Deleted User

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Contact us

Free asylum helpline: 0808 8010 503

Head office: 01304 203 977

Email: [email protected]

Registered Charity (England and Wales): 1088631
Registered Charity (Scotland): SC041022
Company No (England and Wales): 4172880

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