Location: Stratford

Contract: Fixed Term Contract - 12 months

Hours: 35 Hours per week

Salary: £20,655

Increasing to £24,050 after successful completion of a 6 month probation period

Closing Date: 8 August 2022

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About Migrant Help:

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We are currently looking for the post of Modern Slavery Victim Care Administrator (MSVC Administrator) to join our team on a Fixed Term contract. There will be a potential for the role to be extended or made permanent. The successful candidate may be required to travel to Northern Ireland on occasional basis to support the Victims of Slavery Support Service based at our Belfast office.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. 

These are some of the benefits we offer:

• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme. 

At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

The Role:

​The scope of this role is to provide an overall professional administration support service as part of the Modern Slavery Victim Care department. The post-holder will be required to adopt a pro-active approach towards improving local administrative and financial processes in line with any updated requirements as determined by their line manager.

There is a requirement that the post-holder will support the team with their day-to-day work in the provision of client support and will prioritise their own work as necessary. The post-holder will work consistently to ensure to support the continuous development of the service; they will ensure that all processes and procedures are followed efficiently, consistently and with professionalism at all times. The post-holder is expected to contribute to the overall success of the Organisation in accordance with Migrant Help's aims, objectives, vision, and values.

Duties and Responsibilities:

  • Maintain the contractual finance data and invoicing recording system
  • Assist in maintaining the on-call change-over procedure
  • Responsible for liaising with the Finance Department as and when required
  • Responsible for monitoring the panic buttons in interview and teaching rooms and ensuring a weekly test is carried out and recorded
  • Responsible for making payments to client pre-paid cards and amend Contract Costs on the TSA Capita System as per their entitlement under the Contract
  • Provide relevant papers, provide statistical information, and take accurate minutes throughout meetings as requested
  • Work in close partnership, both with other members of the team and other internal departments
  • Responsible for answering incoming calls to the organisation and redirecting as appropriate
  • Assist with the running of monthly Administrative Workshops for Advisers to maintain consistent, quality standards of work under the contract.
  • The above list of job duties is not exhaustive; the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.  

- This post is subject to a Disclosure and Barring Service (DBS) check

Therefore the applicant must:

  • Be able to provide documents to show their right to work in the UK i.e. passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc. 
  • Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment.

We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job

See the job description for full person specification.

How to apply

To apply for this role please click on this link and complete the online application form attaching a copy of your CV and cover letter. 

Selection Criteria

Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply.

​Interview Details

If you have been selected for an interview, you will be invited to a Microsoft Teams interview.


Closing Date: 8 August 2022


As part of your role, it is important you operate within Migrant Help’s values:
Protection, Diversity, Equality, Partnership, Innovation and Excellence.
Migrant Help is proud to be an equal opportunities employer.