Telephone and Compliance Administrator

  • Location:Dover
  • Contract type:Permanent role - varying shift patterns between 08.30 - 17.30
  • Full / Part time:Full Time - 37 hours per week
  • Salary:£18,000 to £20,198 per annum, dependent on experience and qualifications
  • Closing date:Wednesday 20th, September, 2017

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects migrants, treats them with respect and enables them to become successful members of their communities.

We are currently recruiting for an enthusiastic and hardworking administrator to join our Telephone and Compliance team at our Head Office in Dover.

This vacancy is open to both internal and external candidates.

The Role:
The post-holder is expected to provide a high quality administration service to the TAC Advisers. It is a requirement of the role to provide a high quality and timely administration service, for the Telephone and Compliance Team Leaders. From time to time, administrators may be required to undertake other administration duties within the Telephone and Compliance Centre.

The Requirements:
The post-holder will have experience of working in a high pressure environment and meeting set targets. Demonstrable administrative and organisation skills are required, as well as the ability to deal with deadlines and conflicting priorities. The role holder should have a positive ‘can do’ attitude with the ability to provide advice and guidance to advisers on processes. The ideal candidate should also be willing to complete any other reasonable duties assigned and possess excellent written and verbal communication skills with high attention to detail. The role holder should be flexible about his/her working hours, be happy to work as part of a team and on thier own initiative in a multi-cultural environment and able to undertake advocacy in a sensitive manner.

To apply for this role please send a CV and covering letter, indicating how you meet the role requirements and person specification of the role as outlined in the job description, to the Human Resources team at

Closing date: 20th September 2017

As part of your role, it is important you operate within Migrant Help’s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.

Job application documents